FAQ
General
What does Wantons Group represent?
Wantons Group is an online investment entity established in 2016. It provides numerous investment services, professional financial advice with greatest opportunities for their clients worldwide. Wantons Group is an independent legal entity and fully operational on it's own.
Any documents available that can prove existence of Wantons Group?
Please refer to "Legal" section on our website regarding this matter.
What is the time frame of your experience in this area?
We've been involved into trading and investment industry since 2011 helping and supporting biggest and most successful companies at the time. However, eventually we've grown into our own entity working and doing business offline. Now happily presenting our online investment opportunities to the whole world.
If I decide to invest my funds, what's the risk?
To say there isn't any risk at all - would be wrong, of course. Every business is involved into some kind of risk. Wantons Group wants you rest assured, knowing we've got enough experience in this field to minimize the risk to nearly minimum possible. Also, as a courtesy of our company - your funds are fully insured and you are covered for any possible loss. This benefit is automatically applied as a part of your membership, as soon as you register and make your first investment.
How safe is our data and personal information?
We do our best to provide the most pleasant experience investing with our company, thus we work hard to ensure safety of our members. Access to your data is limited to a few experts who constantly monitoring activity on our networks. All our servers are equipped with DDoS protection handled by our specialists. And, of course, SSL Security Certificates is a mandatory, all come with strongest SSL Encryption available.
Do you offer consultation offline also?
We offer offline consultation to our highest investors only. We would be more than happy to provide you with the best quality consultation for free. We do value your time and effort and we will try to help you as much as we can. Feel free to contact our support and schedule your consultation.
What about paying taxes?
As an important part of our duty - we make sure our clients get satisfying and pleasant experience operating their investments, thus we process all income within the offshore zone, which eliminates any possible tax obligation.
What is your participant age policy?
We require all participants to be 18 years of age or older.
Investment
What is my first step?
In order to start investing at Wantons Group - you need to create your own investment account. It is done very easily, and is free. Please go to www.wantonsgroup.com and click on "Open an Account".
What payment methods do you accept?
You can fund your account by sending us a payment through one of the Cryptocurrency gateways. Currently we accept Litecoin, DogeCoin, Tron, Dash, Ethereum, Bitcoin Tether. Credit Cards and Bank Wire transfers are also available.
How do i create and fund Cryptocurrency account?
It is done very easily. Simply go to e-currency website, whichever suits you: www.coinpayments.com, www.guarda.com.com,www.trustwallet.com or www.fausetpay.io, and register your account for free. Please see company's options on funding your Cryptocurrency account, or use an independent cryptocurrency exchange service.
Why Crypto Currency?
Using cryptocurrency is fast, profitable, convenient and reliable.
What is a trading day?
Monday through Friday are considered as trading days. National Holidays and weekends are not included.
Account
How do I register an account at Wantons Group?
Simply go to our main page (www.wantonsgroup.com) and click on "Open an Account". It will take you to the registration page.
How can I change my password?
It is done through your Member's area, by going to "Account Settings" section, found at the top of your screen.
I lost my password. How can I reset it?
Please use our "Password Reminder" tool in order to restore your password. It is located on our main page right below the log in and password fields, at the top left corner.
How can I check my account statistics along with the balance?
Simply log in into your account and all the stats will be shown for you 24/7.
What password should I choose?
We strongly recommend using lower case and upper case letters, for stronger security - please also use special characters and numbers.
How long does it take to fund my balance after payment?
All deposits are reflected instantly, right after you make a payment using your e-currency account. If you ever notice any failure - please contact our support department and one of our representatives will assist you immediately.
I have a positive balance. Can I use it to fund my account?
Yes, simply go to "Deposit" section in the Member's area and you will be able to make deposit using available method.
Can I fund my account outside of the Member's area?
No, that will not be possible. Please use "Deposit" section for funding.
Do you return my principal investment?
Yes, the principal investment will be returned to you on the maturity date, which means when trading period is over - you receive your principal back.
Payments and Withdrawals
Minimum Withdrawal Limits?
LiteCoin, Doogecoin, Dash, Tron, Tether BEP20 - $1.5
Ethereum, Thether tron - $10
Bitcoin - $20
When is the interest reflected on my account balance?
Interest is calculated and credited to your account every trading day.
What interest rate do you offer?
Please refer to our main page for investment rates.
How often can I withdraw my profit?
You can withdraw your profit at any time.
How Do I withdraw my profit?
Please go to "Withdraw" section, inside of the Member's area for making withdrawals.
How long does it take for you to process withdrawal?
All payouts are instant and reflected on your cryptocurrency account instantly. If payment hasn't arrived - it is due to cryptocurrency server delay, which happens very rarely. In this case please let us know immediately and we will assist you as soon as we can.
Can I withdraw my investment before trading period is over?
We strongly encourage our members to keep their investment amount for the full trading period, although under certain circumstances we do make exceptions and are able to release the investment amount before trading period is over. Please contact our support if you'd like to discuss this matter.
How soon will I see profit in my account?
You will start receiving profit the next following trading day.
Affiliate (Referral) Program
What is an Affiliate Program and how does it work?
Affiliate Program is a system that let's you earn more when you refer someone to our services and person signs up, creates an account and whenever he/she invests - you get co-mission from that.
There are 3 levels of referral program. 1st level is when someone signs up by your referral directly and you earn co-mission from their investments, 2nd one - are all those other members who signed up by your 1st level referred members, and 3rd one, the last level - are those who signed up by 2nd level referred members. You earn co-mission from all 3 levels.
What are the co-mission rates for the referral program?
We offer 10% for the 1st level
We offer 5% for the 2nd level
And 2% for the 3rd
Would it be necessary for me to make a deposit?
No, you are not required to make any deposits in order to participate in referral program. Feel free to promote your referral link and make co-mission when users sign up and invest.
Where can I get my referral link?
Please click on "Affiliate Program" at the top of your Member's area, and you will be able to obtain your referral link from there.
How do I receive my referral bonuses?
Our system calculates your co-mission automatically and reflects it on your balance. For example, if one of your referrals made a deposit in LiteCoin - you will receive co-mission onto your LiteCoin balance and will be able to make withdrawal in LiteCoin e-currency.
When am I allowed to withdraw my co-mission bonuses?
We allow our members to withdraw earned co-mission any time they want, as soon as you earn - please feel free to make withdrawal onto your cryptocurrency account.
Are there any limits to referral co-mission?
There aren't any limits. Your referrals are welcome to deposit any amounts. Co-mission will be calculated and added to your balance according to the level of percentage.
I would like place your banner on the website that I own.
Banners can be found inside of "Affiliate Program" tab.
Can I refer myself?
Unfortunately, no, you cannot, it is considered as cheating. The main purpose of our referral program is to draw more traffic to our website and build membership.
If you haven't found the answer you were looking for, please contact our support department.